We are not held responsible for lost/stolen packages or shipments made to the wrong address provided by buyer at the time of purchase. Insurance may be available at extra charge (please contact us for further inquiry). 

Yes we do! Free standard shipping is applied to all U.S. orders $95+. Please note, free shipping is applied after discount codes have been submitted; and your subtotal remains above $95.

Shipping and Handling Charges via USPS:

• Priority Mail: $9.95

• 2nd day delivery: $29.95

• Overnight delivery: $39.95

We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next business day (Monday through Friday, not including holidays). 

Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.

We ship via USPS

It depends on where you are. Most places within the U.S. take about 3-4 business days. Currently, due to the COVID-19 it might take longer.

There is only a small window of time where we can make any changes to your order before it is set aside for shipping. Once the order has been shipped, it cannot be cancelled.

Please send us an email at contact@ebeautiq.com as soon as possible with your full name and order number. We’ll let you know what we can do!  

PLEASE READ CAREFULLY!!

No returns or refunds are permitted for beauty, hair and skin care products.

If you receive the wrong item, please email us at contact@ebeautiq.com. Include the photo of the wrong item UNOPENED. We will then send you a shipping label to have item returned to us and the correct item will be sent within 3 business days.

Damaged products: items that arrive damaged, please contact USPS to file a damage claim.

Lost/Stolen Package: EBEAUTIQ is not responsible for lost or stolen packages. If you have not received your items due to any circumstance, please contact USPS to file a lost/stolen package claim